Mental Health Matters

We know the summer school holidays can be a fun time, however they can be a challenging time for young people. This is why we feel it is important to share the various support services available for young people to reach out to. It may be difficult to talk about your feelings. But, as the saying goes, “a problem shared is a problem halved,” and you’ll probably feel better simply for having talked to someone. When you’re feeling down, it’s important that you are not struggling on your own. There is lots of help and support available – you just have to reach out to get it.


Text YM to 85258.

Shout provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.

All texts are answered by trained volunteers, with support from experienced clinical supervisors.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.Opening times:24/7


If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

Can provide a BSL interpreter if you are deaf or hearing-impaired.

Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.Opening times:24/7

0800 11 11

The Mix

Offers support to anyone under 25 about anything that’s troubling them.

Email support available via their online contact form.

Free 1-2-1 webchat service available.

Free short-term counselling service available.Opening times:3pm – 12am, seven days a week

0808 808 4994


Whatever you’re going through, you can contact the Samaritans for support.Opening times:24/7


NHS Urgent Mental Health Helpline

Offers mental health support and advice, help to speak to a mental health professional, and can arrange an assessment to help decide on the best course of care.Opening times:24/7